PRIVACY POLICY

Thank you for visiting our website and for your interest in our company and its products and services.

The controller responsible for the lawful processing of your data is Union Investment Real Estate GmbH, Valentinskamp 70/EMPORIO, 20355 Hamburg (service@union-investment.de). Our Data Protection Officer can be contacted at datenschutz_immo@union-investment.de.

We take the protection of your data very seriously as part of our commitment to quality and customer focus, particularly with regard to protecting your personal rights. We will handle any personal data you provide with the level of care that is customary in the banking sector and in accordance with applicable data protection law.

We set out below which of your personal data we collect in connection with your visit to our website and the purposes for which we process it.

The controller responsible for the lawful processing of your data is Union Investment Real Estate GmbH, Valentinskamp 70/EMPORIO, 20355 Hamburg (service@union-investment.de). Our Data Protection Officer can be contacted at datenschutz_immo@union-investment.de.

What is personal data

Personal data as defined in Regulation (EU) 2016/679 (General Data Protection Regulation, GDPR) means any information relating to an identified or identifiable natural person. This data is subject to data protection legislation, including but not limited to the GDPR and the German Federal Data Protection Act (Bundesdatenschutzgesetz, BDSG), and is protected by technical and organisational measures.

Collection of usage data

We save the details of each instance of access to our website in a log file. The following data is collected by us and stored until it is automatically deleted: the IP address of the computer used, the date and time of access, the pages visited and the website from which you visited us. This data is collected and processed for the following purposes: to guarantee the long-term security and stability of our system, to optimise our Internet services and to create and evaluate internal statistics, and surfing profiles. The legal basis for processing this data is Article 6 (1), sentence 1 (f) of the GDPR.

Cookies

Our websites use cookies. Cookies are small text files that are stored on the user’s data medium and exchange certain settings and data with our systems via the user’s browser. A cookie typically contains the name of the domain from which the cookie data was sent, information about the age of the cookie and an alphanumeric identifier. Cookies enable us to enhance your user experience and make it easier for you to use the website, for example by saving certain information so that you do not have to re-enter it. We do not use the information stored in the cookies to identify the user. The information is also not linked to other personal data.

Web Analysis Tools

We use the services of Webtrekk GmbH (“Webtrekk”) to gather statistical data on the use of our website and to optimise our range of services. Webtrekk is certified by TÜV Saarland for data protection in the context of web analytics software.

Webtrekk technology, which in turn uses a pixel, is used to collect and store anonymised data; this is done solely for optimisation purposes. Usage profiles are generated from this data under a pseudonym. Cookies may also be used for this purpose, but they only collect and store data in pseudonymised form. The data is not used to personally identify visitors to this website. You can configure your browser to notify you when a cookie is received so that you can decide whether to accept or reject it. You can also prevent cookies from being set by selecting the appropriate settings in your browser. However, if you do this you may not be able to use the full functionality of this website. No personal data is stored. The user’s IP address is anonymised and cannot be used to identify visitors to this website.

If you do not wish to be tracked when visiting this specific website, you can prevent tracking here. To disable Webtrekk web analytics on this website, a cookie called “webtrekkOptOut” is set. This opt-out is valid as long as you do not delete the cookie. The cookie is set for the respective domain for each browser and computer. If you visit our website from your home, place of work or using a different browser, for example, you would have to set the cookie on each computer and browser.

Webtrekk also uses persistent cookies when you visit our website. This allows you to be recognised as a returning visitor to our website. Using cookies in this way to enable recognition allows the content of our website to be optimised. We only allow cookies by default for a maximum of 6 months.

Data that you transfer to us

Data sent to us by you via a contact form will be forwarded to the Union Investment Group company responsible for handling the data, where it will be processed.

We, or the Union Investment Group company responsible for processing your enquiry, will use this data solely to process and respond to your enquiry or to fulfil your information request and provide you with the relevant information. The information you require may be sent out by an external mailing house, which is obligated to treat all data as confidential. Your data will not be disclosed to third parties. The legal basis for processing the data described above is Article 6 (1), sentence 1 (b) or (f) of the GDPR.

Your personal data is stored on highly secure computers. The reading and processing of your data is subject to strict internal regulations and is carried out solely for the purpose for which you have entrusted the data to us. We do not sell or rent personal data to third parties.

Disclosure of your data to third parties

We draw on the support of external service providers for certain technical processes relating to data analysis, processing and storage. These service providers are carefully selected and meet high standards of data protection and data security. They are required to maintain strict confidentiality and only process data as instructed by us. Except as set out in this privacy policy, we will only disclose data to third parties without your explicit consent if we are required to do so by law, or by an official body or court order.

Storage period

We store the usage data described in section 2 for a period of 2 years. In all other cases, your data will be deleted when it is no longer required for the purposes described, unless statutory provisions call for longer storage. Server log files.

Rights relating to stored personal data

You have a right to information about your personal data stored by us, if we have received it through newsletters or forms, for example; you also have a right to rectification, erasure, objection or restriction of processing if the relevant legal requirements are met. 

You can also contact the competent supervisory authority if you have any complaints about the use of data.

Updating this privacy policy

Last updated: June 2021

We reserve the right to update or modify this policy at any time in connection with new products or services offered by the individual Union Investment Group companies or in the event of new developments in Internet or IT security technology. Any changes will be published here.